Liveback
Support
We’re here to help with Liveback — private Live Photo reels from your own library.
Contact
Email us athello@larinera.com
Please include your device model, iOS version, and a short description of the issue. We aim to respond as soon as we can.
FAQ
Why does Liveback need Photos access?
Liveback reads your Photo Library on your device to find and play Live Photos. Your memories stay on your iPhone and are not uploaded to Liveback. You can change access in iOS Settings → Liveback → Photos.
Does Liveback work offline?
Yes. Browsing your Live Photo reel works without Wi‑Fi or cellular data. Place-name lookup for trips may use Apple system services when a network is available.
What is the free daily limit?
Free use includes a daily reel landing limit (100 reels per local calendar day). The counter resets with your device’s local calendar day. Liveback Pro removes this limit.
How do I restore Liveback Pro?
Open Liveback and use Restore Purchases (from the paywall or settings). Sign in with the same Apple ID you used to buy Pro. Billing and refunds for App Store purchases are handled by Apple.
Can I export or share a memory?
Export and share as video is a Liveback Pro feature. Free export is not available. Exports are created on your device and shared through Apple’s system share sheet.
Is there an account?
No. Liveback has no Liveback account and no social feed — only your library, on your device.
Also see ourPrivacy PolicyandTerms of Use.